March 21, 2016

So apple support was not very supportive tonight…I told them that I have never, nor know how to back up my phone. The lady assured me that nothing has been erased…but everything has. My messages, my photos, my contacts are all gone..including my photos and messages with Brett. I cried on the phone to the support tech that I just wanted my photos and messages back and not the music I originally wanted to download. She offered me $150 Apple bucks and told me that I couldn’t purchase a phone with the money she was offering. I told her that I didn’t care if she offered me 5000 Apple bucks, I just wanted those messages and pictures. I did not take her money. I feels like I lost him all over again..

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