So apple support was not very supportive tonight…I told them that I have never, nor know how to back up my phone. The lady assured me that nothing has been erased…but everything has. My messages, my photos, my contacts are all gone..including my photos and messages with Brett. I cried on the phone to the support tech that I just wanted my photos and messages back and not the music I originally wanted to download. She offered me $150 Apple bucks and told me that I couldn’t purchase a phone with the money she was offering. I told her that I didn’t care if she offered me 5000 Apple bucks, I just wanted those messages and pictures. I did not take her money. I feels like I lost him all over again..
Published by abovetherug
After my husband ended his life I was completely devastated and felt as if I was torn into pieces that could never be put back together. How could life go on? The emotional pain he ended was unknowingly passed onto me. I knew I needed help quickly. I joined a support group called SASS (Suicide Awareness Survivor Support) who supports the ones left behind after a loved one's suicide and also helps raise mental health awareness. I will never get over my husband's death, but I now know that I can get through it, thanks to SASS. I sweep nothing under the rug. By starting an open and honest conversation I hope to help break down the stigmas and start raising mental health awareness. Together we can stay above the rug! View all posts by abovetherug